Billing of On and Off-Premise (Cloud) Business Services
On and Off-Premise business service provision has its own set of management challenges. Often thought as simple at the start, but ultimately the largest challenge of all, is the effective, efficient billing of fixed and variable services with automated and integrated payment collection.
We, Encode It Ltd, help business with this.
Sales hate to lose a client just because the office couldn’t get the billing right!
Sales hate to lose an order just because the winner had more flexible options!
The provision of on-premise and off-premise business services often involves both fixed and usage based pricing agreements. Some end-user solutions are also a combination of carefully selected services from different providers brought together and marketed and billed as a total solution.
Your clients need to trust your organisation and your ability to provide, what are often, business critical services. They need to trust that you have robust management systems, to trust the accuracy of the information you provide for billing and to trust that it is “consistently” priced correctly.
Your billing (and automated payment processing) must be exemplary to maintain your clients trust. This can be a huge challenge for any business to achieve. It also has the potential of being incredibly expensive to maintain properly, month after month.
We, Encode It Ltd, solve these worries and quite a bit more besides. We achieve this using our own, affordable, off-the-shelf software applications, advisors, programing services (if required), implementers, trainers and support team. We also provide, were appropriate, specialist hardware.
Our solutions can be provisioned as on-premise, off-premise (cloud) and if you use any accounts products like Sage, we can normally offer even more.
Our integrated automated payment processing module supports standing orders, direct debits and real-time card processing. It can also help with the seemingly ever increasing demands of PCI compliance too.
Extract from The PCI Data Security Standard web site
“From the world's largest corporations to small Internet stores, compliance with the PCI Data Security Standard (PCI DSS) is vital for all merchants who accept credit cards, online or offline, because nothing is more important than keeping your customer’s payment card data secure. The size of your business will determine the specific compliance requirements that must be met. Note that enforcement of merchant compliance is managed by the individual payment brands and not by the Council – the same is true for non-compliance penalties.”